Contact information
Contact Information Policy
We’re committed to providing fast, reliable customer support. If you need help with an order, have questions about our products, or just want to reach out — we’re here for you.
How to Reach Us
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Response Time: We aim to respond to all inquiries within 1–2 business days.
Support Hours
Monday – Friday: 9am – 5pm EST
We do our best to check in on weekends, but response times may be slower.
Order Support
For order-related issues (refunds, shipping problems, etc.), please include:
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Your order number
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A brief description of the issue
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Photos, if relevant
Privacy
All customer contact information is kept confidential and will never be shared, sold, or used for any purpose other than providing customer support and order communication.